Key takeaways
- MEXC offers over 2,800 cryptocurrencies and 3,100+ trading pairs, making it a top choice for altcoin traders.
- Zero maker fees and low taker fees (0.05% spot, 0.02% futures) provide a cost-effective trading experience.
- Security measures include cold storage, 2FA and an insurance fund, but some users report account restrictions.
- While MEXC excels in token availability and futures trading, limited fiat support and mixed customer service reviews remain key drawbacks.
MEXC has come a long way since its launch in 2018. Based in Victoria, Seychelles, this centralized exchange has rapidly expanded, now serving over 10 million users across more than 170 countries.
As of March 6, 2025, MEXC is holding strong among the world’s top exchanges, sitting in 11th place with an impressive 24-hour trading volume of around $123.87 billion. It offers a massive selection of over 2,800 cryptocurrencies and more than 3,100 trading pairs, making it a go-to platform for traders looking for variety.
Operating across 170+ countries, MEXC has tailored its services to a global audience with multilingual support. The exchange is also compliant with regulations in key jurisdictions like Estonia, Australia, Switzerland and Canada, ensuring users can trade with confidence while staying within legal boundaries. MEXC is not available to users from the United States.
Let’s take a closer look.
Did you know? The name “MEXC” has been theorized to stand for either “Multi-Exchange Community” or “Most Trending Tokens, Everyday Airdrops, Xtremely Low Fees and Comprehensive Liquidity.”
User experience
MEXC ensures users can access its services through multiple platforms:
- Web platform: Users can access MEXC’s full range of services through its official website.
- Mobile applications: MEXC offers mobile apps for both iOS and Android devices, allowing users to trade and manage their accounts on the go.
- API access: For advanced users and developers, MEXC provides API access, enabling integration with custom applications and trading bots.
Additionally, MEXC features an intuitive and user-friendly interface. The main dashboard provides easy navigation to various trading options, account settings and support resources.
The trading interface is designed for both beginners and experienced traders, offering real-time charts, order book data and customizable layouts. The mobile applications maintain the platform’s usability, ensuring a seamless transition between devices.
Registration process
Creating an account on MEXC is straightforward:
- Access the registration page: Visit the MEXC website or open the mobile app and click on the “Register” button.
- Choose registration method: Users can register using their email address or phone number.
- Complete the form: Enter the required information, create a strong password, and agree to the terms of service.
- Verification: A verification code will be sent to the provided email or phone number. Enter this code to complete the registration.
KYC requirements
MEXC implements Know Your Customer (KYC) procedures to enhance security and comply with regulatory standards. There are two levels of verification to know about.
- Primary KYC: Requires basic personal information and a government-issued ID. Completing this level increases the 24-hour withdrawal limit to 80 Bitcoin (BTC).
- Advanced KYC: Involves facial recognition verification in addition to the requirements of Primary KYC. This level raises the 24-hour withdrawal limit to 200 BTC and provides unrestricted access to over-the-counter (OTC) transactions.
However, unlike many other exchanges, KYC is not mandatory on MEXC, and non-KYC users can withdraw up to 10 BTC per day.
Trading experience
As of March 2025, MEXC supports over 2,800 cryptocurrencies, providing traders with one of the most extensive selections in the industry. This includes major cryptocurrencies like Bitcoin (BTC), Ether (ETH) and Litecoin (LTC), as well as a wide array of other altcoins and emerging tokens.
Moreover, the platform offers more than 3,000 spot trading pairs, enabling users to trade a vast combination of cryptocurrency pairs.
MEXC supports deposits and withdrawals in over 20 fiat currencies, including the US dollar, euro and British pound.
Users can fund their accounts using various payment methods, such as bank transfers, credit/debit cards and third-party payment providers like Banxa and Simplex.
However, direct fiat withdrawals are not supported; users can convert their crypto assets to fiat through the platform’s peer-to-peer (P2P) market or utilize other exchanges for this purpose.
Fees and execution
MEXC’s fee structure is competitive. Here’s a breakdown:
- Spot trading fees: Maker fees are 0%, and taker fees are 0.05%.
- Futures trading fees: Maker fees are 0%, and taker fees are 0.02%.
- Deposit fees: Cryptocurrency deposits are free. Fiat deposit fees vary depending on the payment method and currency.
- Withdrawal fees: Fees vary by cryptocurrency — e.g., Bitcoin withdrawals incur a fee of 0.00035 BTC.
Did you know? Users holding a minimum of 1,000 MX tokens for 15 consecutive days are eligible for a 50% discount on both spot and futures trading fees.
MEXC’s high-performance trading engine can process up to 1.4 million transactions per second, ensuring swift and reliable trade executions. This capability minimizes latency and slippage, providing a seamless trading experience even during periods of high market volatility.
Security
MEXC has implemented a comprehensive security framework to protect user assets and maintain platform integrity.
In terms of fund security, the majority of user assets are stored in cold wallets, which are offline and less susceptible to cyber threats. This strategy minimizes the risk of unauthorized access.
User assets are segregated from the company’s operational funds, ensuring they remain unaffected by the company’s financial status.
For account security, MEXC supports two-factor authentication (2FA), adding an extra layer of protection by requiring users to provide two forms of verification before accessing their accounts.
The platform also offers anti-phishing measures, allowing users to set up a personalized code that appears in official MEXC communications to verify authenticity and prevent phishing attacks.
To further enhance security, users can enable the withdrawal whitelist feature, which restricts withdrawals to pre-approved wallet addresses, reducing the risk of unauthorized transactions.
MEXC operates in compliance with global regulatory standards. The exchange is registered in the Seychelles and adheres to the regulatory requirements of that jurisdiction. To maintain a secure trading environment, MEXC enforces strict KYC and Anti-Money Laundering (AML) protocols, helping to prevent illicit activities and ensure user protection.
Did you know? MEXC enhances account security by offering multifactor authentication (MFA), which includes options like Google Authenticator and biometric methods such as facial recognition or fingerprint scanning.
Incidents of note
MEXC has faced some concerns regarding account restrictions.
In late 2023, some users reported that their accounts were frozen and funds were seized due to alleged “abnormal trading activities.”
MEXC responded by stating that these actions were taken in accordance with their terms of service to uphold platform integrity.
While no major security breaches have been reported, such incidents highlight the importance of users fully understanding the platform’s policies and risk management practices.
Indeed, users should be aware of the platform’s policies regarding account activity.
Customer Support
MEXC offers a variety of customer support channels. For example:
- Live chat: Available 24/7 through the MEXC website and mobile app, allowing users to connect with customer service representatives in real-time.
- Email support: For non-urgent inquiries, users can contact MEXC via email.
- Social media: MEXC maintains an active presence on platforms such as Facebook, Instagram, Telegram and YouTube, providing updates and engaging with the community.
- Help center: Provides a wealth of resources, including comprehensive guides on account setup, trading processes and troubleshooting.
Response times can vary depending on the support channel and the complexity of the inquiry. Live chat typically offers immediate assistance, while email responses may take longer. Some users have reported delays in receiving support during peak trading times or following major market events.
User reviews
User feedback on MEXC’s customer support is mixed. While some users appreciate the platform’s extensive resources and 24/7 availability, others have expressed dissatisfaction with the quality of support received.
On Trustpilot, MEXC holds a 1.3 out of 5 rating based on 330 reviews, with common complaints regarding unresponsive support and difficulties in resolving account-related issues.
Reviews.io paints a similar picture, with an average score of 1.63 from 416 reviews, where users frequently mention fund withdrawal issues and slow responses.
However, reviews on mobile app stores paint a slightly better image. The Google Play Store rates MEXC at 3.4 out of 5 from around 39,500 reviews, while the Apple App Store gives it a 4.0 out of 5 based on 772 reviews. Some users praise the app’s usability and trading features, though customer support remains a common pain point.
It’s important to note that online reviews often skew negative, as dissatisfied users are more likely to share their experiences. However, these critiques should not be ignored, especially when evaluating customer service responsiveness and reliability.
Additional services
MEXC distinguishes itself from other cryptocurrency exchanges through a variety of unique services:
- High leverage futures trading: MEXC allows futures trading with leverage up to 200x, catering to traders seeking significant exposure.
- Copy trading: Users can replicate the trading strategies of experienced traders through MEXC’s copy trading feature, enhancing accessibility for beginners.
- MEXC convert: This feature enables instant cryptocurrency conversions without the need for order placements or matching processes, streamlining the trading experience.
- VIP program: MEXC provides a VIP program with ultra-low fees and exclusive services for high-volume traders, enhancing the trading experience for its most active users.
- Launchpad and kickstarter: These platforms allow users to participate in early token sales and support new projects, offering opportunities to engage with emerging blockchain initiatives.
- Staking: MEXC offers flexible staking options, allowing users to earn rewards by simply holding their cryptocurrencies, with no need for locking periods.
- Airdrop advantages: MEXC leads the industry in the number and value of airdrop events, offering more opportunities than any other exchange. In 2024, the platform hosted 1,866 airdrop events, distributing a total of $107.08 million in rewards.
MEXC pros and cons
Final thoughts
Compared to giants like Binance and KuCoin, MEXC competes well in terms of altcoin variety and low fees.
While Binance may have better fiat on-ramps and regulatory approvals in key regions, MEXC edges ahead with its extensive token listings and accessibility for traders seeking niche assets. Against KuCoin, MEXC holds its own with similar trading options but a simpler fee structure.
That said, it’s not without its drawbacks. Limited fiat support and regional restrictions can be a challenge, and its customer service has received mixed feedback compared to more established exchanges.
The bottom line is that for traders prioritizing diverse trading pairs, low fees and a feature-rich platform, MEXC remains a strong contender in 2025.
FAQs
1. What is MEXC?
MEXC is a centralized cryptocurrency exchange founded in 2018 and headquartered in Victoria, Seychelles. It offers trading services for over 2,800 cryptocurrencies and more than 3,100 trading pairs.
2. Is MEXC a safe exchange to use?
Yes. MEXC employs strong security measures such as cold wallet storage, two-factor authentication (2FA), anti-phishing codes and a withdrawal whitelist. However, some users have reported account restrictions related to compliance policies.
3. What are the trading fees on MEXC?
MEXC charges 0% maker fees and 0.05% taker fees for spot trading. For futures trading, maker fees are 0%, and taker fees are 0.02%. Discounts are available for users holding MX tokens.
4. Does MEXC support fiat deposits and withdrawals?
MEXC supports fiat deposits in over 20 currencies, including the US dollar, euro and British pound, through payment providers like Banxa and Simplex. However, direct fiat withdrawals are not available.
5. What countries does MEXC operate in?
MEXC is available in over 170 countries, including regions in Europe, Asia and Latin America. However, it is not available in the US due to regulatory restrictions.
6. How do I register on MEXC?
To create an account, visit the MEXC website or mobile app, provide your email or phone number, complete the form, and verify your account through a confirmation code.
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