The Customer is Always Wrong?

This story happened back in late 2011. I had my Unionbank VISA card since 2007 at that point and have never had a problem with it, using it for both work and personal purchases. It had a PHP 300,000 limit (about US$6,800) and I used it a lot. Needless to say, I was a dream customer for VISA, paying the predatory 3.5% per month in interest that they charge here in the Philippines, keeping high balances for months and using the card constantly, and paying them without fail.

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The Customer is Always Wrong?